Meet your Community Resource Advocate (CRA)
Thanks to our partnership with Aetna®, a Community Resource Advocate is ready to help you take advantage of your JPMorganChase benefits — as well as the many resources available in your community.
Your JPMorganChase benefits include more than medical care. You’re eligible to earn up to $700 per year in your Medical Reimbursement Account (MRA), and you also have access to affordable childcare, therapy, legal help, gym memberships and much more.
Call or email your Advocate to start using this no-cost benefit.
A world of support, one call or email away
No cost | Connect to benefits | Confidential | Email or phone
Email or call your dedicated Community Resource Advocate (CRA) to make the most of your JPMorganChase benefits.
One quick phone call or email and your CRA will handle the rest — for no cost.
Who can benefit from a Community Resource Advocate?
You! Your CRA helps with the everyday factors that shape your well-being, so you can spend less time worrying and more time living.
Research shows that only about 20% of health outcomes are tied to clinical factors like age and genetics. The other 80% is shaped by social needs — where you live, your financial situation, access to healthy food, reliable transportation, and more.*
That’s exactly where your Community Resource Advocate comes in. Share what you need, and your CRA will connect you to the right resources and take care of the details — so you can focus on your health, peace of mind, and the life you want to live.
Explore the ways your CRA can support you.
See what a JPMorganChase employee had to say about the experience
“ I was grateful to receive grant program community resources and employer-related benefits to assist with out-of-pocket medical expenses. I am very appreciative for the assistance. I benefited from the social resource program and plan to continue participating in the wellness incentive program to maintain good health and to help reduce out-of-pocket medical expenses. ”
The new community resource advocate program has already connected 112 JPMorganChase employees to support as of August 2025.
*FOR HEALTH OUTCOMES SOURCE: McKinsey & Company. Consumers’ perceptions of their health-related social needs. November 14, 2023. Accessed August 13, 2025.
*FOR EMAIL DISCLAIMER: Aetna may communicate protected health information with you via unencrypted methods. You acknowledge and accept that communications may be sent unencrypted and that there is some risk of disclosure or interception of the contents of these communications.